Thank you for submitting a work order!

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We try to respond to all work orders within 2 business days, but this is not always possible depending on the season or severity of the work orders we have. Please be patient with our staff. 

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Maintenance staff members are on property Monday-Friday from 9 AM to 5 PM. By placing a work order you are giving maintenance permission to enter to take care of your work order, make sure to fully communicate with your roommates when placing.

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If this work order is an emergency, such as lockout, no heat during the winter, or flood during non-business hours, please call our on-call service at 330-375-8909. This service is free with the exception of lock-outs, which are $45 due on the spot to the maintenance person responding.

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Due to COVID-19, some work orders will need to be completed by tenants for tenant and employee safety. We are building a library of videos based on what we think a tenant should be able to handle, such as fixing garbage disposals or unclogging a toilet. As we produce videos, we will place them on this page for easy access.